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Project Intergrator - Senior

Req #: 129338
Location: Chantilly, VA US
Job Category: Project and Program Management
Security Clearance: TS/SCI with Polygraph
Clearance Status: Must Be Current

Job Description

 POSITION SUMMARY:
The Project Integrator. Duties to include: - Gathers and coordinates customer IT requirements to facilitate the preparation Operations and Maintenance (O&M), IT Procurement and Full Service Project (FSP) Service Level Agreements (SLA). - Generates customer Cost Projections for all IT services (Data, Voice and Video). - Monitors and provides final approval for IT Procurement and FSPs based on SLA funding and estimating tool information. - Ensures names of Customer Ordering Reps (CORs) are current in the estimating tool. - Proactively reviews customers' monthly billing activity for anomalies. - Identifies, investigates, and documents issues that have potential impacts on customer and/or service provider relations. - Maintains accurate records of Billing Points of Contacts (Customer Approvers, B&F Groups etc.). - Executes and disburses pertinent Sponsors billing reports to customers. - Maintains detailed documentation of customer interactions and account status. - Proactively monitors SLA burn rates to ensure adequate funding is available. - Proactively prepares and coordinates SLA amendments with customers to obtain required funding. - Establishes and leverages strong working relationships with customers, as well as other service providers. - Responds to customer inquiries on IT products and services, inventory and billing through one-on-one meetings, telephone, databases, or e-mail. - Provides proactive quality service to internal service areas within the Directorate. - Assists customers with IT inventory requirements to include physical inventory inspections and update. - Briefs customers on new IT products and services. - Works closely with B&F Officers and Finance Officers when analyzing Service agreements and customer billing. - Operate effectively in a team environment.
 EDUCATION & EXPERIENCE:
Typically requires bachelor's degree or equivalent, and ten to twelve years of related experience, including three to five years of supervisory/management experience.
Demonstrated on-the-job Basic Finance and Accounting skills experience to concurrently manage customer SLAs and multiple Budget Line Items.
Demonstrated on-the-job experience with IT products and services (Data, Voice and Video).
Demonstrated on-the-job Service Level Agreement (SLA) experience.
Demonstrated on-the-job experience simultaneously managing multiple, competing priorities or projects.
Demonstrated on-the-job experience with project integration and planning.

DESIRED SKILLS:
Demonstrated on-the-job experience exhibiting communication skills -“ oral and written.
Demonstrated on-the-job experience exhibiting solving issues/problems in a fast paced, high-pressure environment.
Demonstrated on-the-job experience interacting with people at all levels.
Demonstrated on-the-job experience preparing and presenting briefings at all levels within the organization using the Sponsors process.
Demonstrated on-the-job experience working in a team environment.
Demonstrated on-the-job experience working independently with limited supervision.
Demonstrated on-the-job prior customer service experience.

Job Location

US-Chantilly-VA-VIRGINIA SUBURBAN


 

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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