Duties and Responsibilities:
We are seeking an entry level Functional Analyst to provide onsite support for all customer requests and issues related to a Federal Acquisition and Financial System called Momentum. The duties of the analyst will include: investigating and resolving contracting and acquisitions-related client issues in a production environment, developing solutions to the client's system needs, participating as an analyst in system upgrades, testing software changes, and performing other functions, as needed. The analyst may also participate in developing user training materials, updating the users' desk reference guides, SharePoint design and development and other business operations activities.
The successful candidate must be comfortable with technology, possess good analytical skills and superior customer service skills. The candidate must demonstrate the ability to work with contracting and/or financial management staff to resolve issues, recommend solutions, and document system requirements. The candidate must be a team player, be willing to do what is needed to get the job done, and have the capacity to learn and support a wide range of system functionality. The candidate must also be articulate, be passionate about helping users, and be an enthusiastic self-starter.
This position is located in Arlington, VA and is metro accessible.
EDUCATION & EXPERIENCE:
Bachelor's degree in related field
0 to 2 years of professional experience
Experience in at least one of the following: Federal Acquisition and/or Financial Management System, such as Momentum; Good understand of Federal Contracting; and Enterprise System user help desk support
Strong analytical and writing skills
Ability to plan and execute work independently
Exceptional client interaction skills
Experience with Microsoft Office
Strong verbal and written communication skills
Momentum Acquisitions module experience
Federal Acquisition/Contracting experience
1 to 4 years of help desk support experience
System or regression testing experience
Issue tracking tool experience, such as Remedy
Candidates must have a SECRET clearance and be able to obtain a client-level clearance.