Distributed Computing Hardware Technician at MacDill, FL
Req #: 200879
Location: Tampa, FL US
Job Category: Information Technology
Security Clearance: TS/SCI
Clearance Status: Must Be Current
CACI NSS has an immediate opportunity for a Top Secret / SCI cleared Distributed Computing Hardware Technician at our clients site at MacDill, FL.
Windows 10 migration support. Install, troubleshoot, service, and repair personal computers, PC software, cables, and connectors across multiple networks. Install and maintain baseline software configurations. Instruct users in the use of personal computers and networks. Provide technical support for computers and associated networks.
IDEAL BACKGROUND / CAPABILITIES
4+ years of IT customer service/support experience
Ability to troubleshoot technical and complex computer/network related issues
Ability to work in high visibility, fast-paced, high-demand environment while maintaining decorum is a must
Excellent written and verbal communication skills
Ability to accurately recall policies and procedures
Can demonstrate knowledge/experience in using Active Directory, applying group policies and similar administrative functions
Ability to work independently and in a team environment with minimal supervision.
Ability to multitask
Familiarity with, and can use Microsoft Windows productivity software (Word, Excel, Access, Outlook) to accomplish daily tasks
General technical experience in the setup, operation, and troubleshooting of an IT environment
Possess good communication and customer support skills
Potential Shift work (Primarily early day shift but must be open to working nights, weekends or early reporting weekdays when required by project manager.)
Install, troubleshoot, service, and repair personal computers, PC software, VoIP telephones, cables, and connectors across multiple networks.
Top Secret / SCI
EDUCATION & EXPERIENCE REQUIREMENT
Associates degree highly desired. Hands on experience in lieu of formal education will be considered.
COMPTIA Security+ with CE COMPTIA A+ (Preferred)
Ability to lift up to 50 lbs.
Ability to work in tight spaces requiring stooping, bending and beneath desks