The successful candidate is one who has had repeated success commanding respect as an articulate, creative problem solver comfortable acting as a trusted advisor and thought leader to senior Government customers, giving them expert advice on technical tradeoffs and risks, as well as designing technical solutions and commanding the respect of the highly technical engineers who will implement the solutions. USCIS currently employs a reactive approach to requirements for a Baseline Image, without a mission specified. With the growth of the agency and its customers, an increased need for an agency-wide unified and collaborative approach to imaging activities is recognized. The team creates, maintains and releases the OS images for our commercial products consisting of Windows 7/10, Server 2012/16, iOS, Linux and Mac OS. The team is also responsible for software packaging, deployment and for managing the lifecycle of the operations applications administered.
The successful candidate will be designing and developing OS image solutions for new Windows/Apple/Linux servers. These images will be developed in a lab environment where they will be tested and documented.
Once they have been validated, the successful candidate will deploy them into the production environment.
At least 5-7 years of experience in the IT industry; experience with government information systems preferred
Experience with OS, iOS and Linux OS imaging technologies & procedures
Experience with endpoint encryption technologies
Experience with End-Point / Mobile management
Experience with Microsoft System Center Configuration Manager (SCCM)
Experience managing WSUS/SCCM patching processes
Root cause investigation experience with OS and applications issues
Device/peripheral compatibility and driver testing
Able to research and implement new technologies
Evaluate equipment thoroughly and provide expert advice for a potential solution
Maintain quarterly images and performing patching as needed
Other desired skills
Scripting skills of Powershell, Python, Bash, etc. for OS hardening and/or group policy
Experience with Microsoft System Center Orchestrator (SCORCH)
Update 3rd party applications and images as needed
Clearance Required: Public Trust
Education: Bachelor’s degree or 5 -7 years’ experience.