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Customer Engagement Project Manager

Req #: 202184
Location: Linthicum, MD US
Job Category: Communications
Security Clearance: Secret
Clearance Status: Must Be Current

Job Description

CACI is in search of a Customer Engagement Project Manager located at the Defense Cyber Crime Center (DC3) in Linthicum, MD.  The incumbent will be assigned to the Mission Support Division, Customer Engagement (CE) Branch of the Defense Industrial Base (DIB) Collaborative Information Sharing Environment (DCISE).  CE is the operational entry point for DIB Partners and USG Stakeholders. This branch is responsible for all external customer support, including DIB Partner Onboarding, DIBNet Management and outreach services to promote DIB participation, and communication and collaboration in the DIB CS Program.

The successful candidate will be responsible for the following:

  • Managing DCISE outreach projects, efforts and initiatives
  • Will serve as liaison among a variety of government agencies and private industry
  • Possesses and applies a comprehensive knowledge across key tasks and high impact assignments
  • Plans and leads major technology assignments.
  • Evaluates performance results and recommends major changes affecting short-term project growth and success.
  • Functions as a technical expert across multiple project assignments.
  • May supervise others.

You’ll Bring These Qualifications:

  • Develop and coordinate communication and outreach initiatives to improve industry participation
  • Develop and implement outreach and communication events, campaigns, strategies and informational materials to promote DIB CS programs, products and services via a combination of personal contacts, brochures, mass mailings, public presentations, special events, web interface, press releases, newsletter articles and fact sheets
  • Manage small-scale service development projects
  • Research, collect and analyze data to identify trends and patterns to improve communications strategies, methods, procedures and reports
  • Manage web-based and standard teleconferences
  • Ensure all developed material is following established policies and standards
  • 18-22 years of professional experience without a degree; or 10-14 years of professional experience with a Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education; or 8-12 years of professional experience with a related Master’s degree; or 4 years of professional experience required with a related PhD or JD; Considered an emerging authority / authority in discipline. Consideration should always be given for the level of specific domain expertise.
  • Flexibility, creativity, problem solving skills, the ability to multi-task and prioritize, and work independently and as part of a team

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.


Job Location



CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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