Apply Now    

Systems Administrator

Req #: 202231
Location: Tinker Air Force Base, OK US
Job Category: Information Technology
Security Clearance: Secret
Clearance Status: Must Be Current

Job Description

Under general supervision, provides Tier 1/2 level support to the user community on hardware, software and network related problems, questions and/or issues. Troubleshoots and determines problems for operating systems, applications and remote access, email and telephone and wireless issues. Responsible for network and email account provisioning and management, as well as, wireless mobility problems, issues or request. Defines and classifies level, priority and nature of problem, request and/or issue. If unable to diagnose problem and/or problem requires physical interaction with end user the technician escalates problem to the appropriate team. Responsible for opening, tracking and closing trouble tickets. Ensures problem ownership and promotes end-user satisfaction. Must possess an advanced technical skill and knowledge in computer hardware and software as well as networking systems in use at customer sites. Requires experience and knowledge of installation, configuration and troubleshooting of applications. Must have basic knowledge of help desk call tracking management systems. Requires strong communication and excellent customer service skills.

Job Location

US-Tinker Air Force Base-OK-OKLAHOMA CITY


 

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

Apply Now    
Link for schema