Serves as the systems administrator for providing critical hardware and software support responsible for the delivery of mission services. Provide support for the dispatch system and hardware problems and remains involved in the resolution process. Provide in-depth experience in trouble-shooting IT systems. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem
Provide support for the escalation and communication of status to agency management and internal customers
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows operating systems
Installs/loads operating system and application software
Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
Integrate new technologies into new and existing systems including the transition and migration of corporate systems
Must either 1) possess a Master's Degree from an accredited institute in an area applicable to this position (e.g. information systems, computer science, math, or engineering) or 2) have six additional years of relevant Systems Administrator or related technical experience as a substitute for the Master's Degree
IAT Level II Certification
Security Clearance: active TS/SCI
Ability to work independently to resolve complex problem
Familiarity with WINDOWS and UNIX operating systems
Excellent writing and communication skills
Interpersonal skills, to help negotiate priorities
Proficient is MS Office suite – Visio, Word, Excel, PowerPoint, and Project
Ability to work weekends and evening hours as needed
Must have 10 years’ relevant experience as a Systems Administrator in programs of similar scope, type, and complexity
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.