CACI Enterprise IT Operations has an opportunity for a Configuration Management / Release Manager to support a large and complex IT enterprise program.
What you’ll get to do:
As the CM/Release Manager you will be part of the program’s Operations Center team. You will manage mid-size to large changes and releases out to the enterprise around the world.
More about your role:
Responsible for managing and conducting change control board meetings; provide for the scheduling of change requests.
Provide appropriate and timely communication about change so that stakeholders are aware and are ready to adopt and support the change.
Create, maintain, and uphold Change and Release policies and procedures in accordance with client processes and provide guidance to stakeholders as needed.
Regularly review, maintain and suggest updates to the Release Management calendar based on client requirements.
Manage day to day functions to ensure the efficient handling of change with minimal disruption to the business.
Monitor, review and seek approval for small to mid-size change requests, scheduling them with minimal impact to the business.
Provide governance for all Emergency and Normal change.
Manage day to day functions to ensure the integrity of the production environments and that correct components are released within applicable timeframes and with minimal issues or problems.
Manage small to mid-size releases or assist in the management of large release activities
Define and create release deployment plans with developers, project managers, third party service providers and quality management.
Ensure that release packages can be tracked, installed, verified and/or uninstalled or backed out if necessary.
Work with development and infrastructure areas to ensure event plans have contingencies and back out plans in place.
Ensure the integrity of a release package and its components.
Ensure that stakeholder change is managed during the release and deployment activities.
Control, track, and report changes to configuration items.
Manage and track changes to program baselines, schedules, and progress in achieving control gates.
Develop and implement CM processes and procedures as defined in Governance documentation.
Perform configuration management audits and produce reports for exception, status and metrics related to CM.
Represent the program’s technical interests with partners, suppliers, industry associations, and government entities to ensure the flow of technical information and best practices.
Active TS/SCI w/Poly
You’ll bring these qualifications:
Bachelor’s Degree in Computer Science, IT Systems, or a related discipline and 5 years + of experience related in the IT field or equivalent work/education experience and knowledge of change & release management.
Experience in Change Management, Software Version Control and Release Management experience.
Experience with ticketing tools like Jira, Remedy, SM9, and ServiceNow.
Experience with Windows systems.
Industry knowledge and experience, including current industry trends and challenges.
Experience with IT ticketing systems analysis.
Strong interpersonal and communication skills and a team player mindset.
These qualifications would be nice to have:
Experience with ServiceNow
Security Certifications (Security+, Network+, CEH, CISSP, or equivalent)
Solid Analytical Skills (ability to digest requirements and test design).
Experience working with IT customers within the Department of Defense.
What we can offer you:
We’ve been named a Best Place to Work by the Washington Post.
We offer competitive benefits and learning and development opportunities.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.