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Lead Correspondence Program Manager

Req #: 203789
Location: Arlington, VA US
Job Category: Project and Program Management
Security Clearance: TS/SCI
Clearance Status: Must Be Current

Job Description

What You’ll Get to Do:


In support of the Office of the Under Secretary of Defense for Policy (OUSDP) you will perform as a correspondence manager who oversees a team of professionals involved with correspondence, records management, and other administrative duties to facilitate operationally sound processes, and meet/exceed Government requirements. You will be involved with services ranging from performing simple transactional activities to managing complex strategic organizational and resource management projects. You will work with all levels of OUSDP management and staff, and other Department of Defense and Executive Branch organizations.

More About the Role:

In support of the Policy Management & Operations (PMO) office of the Office of the Under Secretary of Defense for Policy (OUSDP), and reporting to the Program Manager, you will provide the following support:

  • Establish, maintain and update quality control processes for the executive secretariat team and assign appropriate personnel to complete required administrative tasks in a timely fashion;
  • Assign work effort and manage workloads of personnel assigned to work on the requirement;
  • Assess Government assignments and determine work priorities for each staff member, including the development of task schedules, based on feedback from Government staff;
  • Monitor and Report completion of deliverables of the team to the Program Manager, and as required, to Government personnel;
  • Assign actions in, track actions in, and manage three major programs: Correspondence, Issuances, and Records, Information Management, and Privacy programs;
  • Accurately distribute incoming and outgoing unclassified and classified documents; determine the type of action required by OUSDP office(s) for incoming documents, including identifying the responsible Policy office for action, coordination, or assistance; and identify which non-Policy offices have a collateral interest;
  • Provide workflow subject matter expertise and serve as a liaison between the OSD components, Executive Services Directorate (ESD), and OUSDP directorates in assigning and managing correspondence and workflow;
  • Facilitate the informed use across OUSDP of OSD’s correspondence system, the Correspondence and Task Management System (CATMS), by providing analysis, process improvements, training, and presentations for OUSDP personnel, and other recommendations to enhance OSD Policy components’ responsiveness and efficiency;
  • Serve as a liaison between OUSDP directorates and WHS by assigning and managing tasks associated with creating, amending, or coordinating DoD issuances and other formal DoD-wide guidance;
  • Provide subject matter expertise and information to OUSDP personnel on the DoD issuance program to enable the organization to comply with the program’s processes and procedures;
  • Serve as a liaison between Policy directorates and WHS to ensure the OUSDP organization complies with DoD records management requirements and established processes;
  • Provide subject matter expertise to OUSDP personnel concerning the USG-wide records management practices as set by U.S. law (including the Paperwork Reduction Act and the Privacy Act), regulations promulgated by the National Archives and Records Administration, and guidance from the OSD Records Manager;
  • Customer Service Kiosk: Staff a customer service kiosk during high-demand business hours to receive and respond to inquiries concerning OUSDP ExecSec responsibilities; and
  • Weekly reports: Provide weekly status reports that summarize efforts undertaken, problems encountered, and potential solutions.

You’ll Bring These Qualifications:

  • A minimum of five (5) years of experience working correspondence management, task assignment and tracking, or Executive Secretariat-like functions in a U.S. government agency;
  • A minimum of two (2) years of team lead experience; and
  • A Bachelor’s degree.

These Qualifications Would be Nice to Have:

  • Experience in DoD or Federal Records Management; and
  • Experience in USG Privacy Act programs.

**This position is in support of future opportunities. We are reviewing resumes now, however, and as we get closer to filling this position, we will be contacting qualified candidates.

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Job Location



CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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