CACI Enterprise IT Operations has an opportunity for a Systems Administrator in Georgia to support a large and complex IT enterprise program.
What you’ll get to do:
As a Systems Administrator you will be responsible for identifying and resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of our enterprise operations around the world.
More about your role:
Analyzes, troubleshoots and resolves issues with IT infrastructure including user systems, servers, storage and network connectivity.
Application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications.
Design, development, documentation, analysis, creation, testing or modification of computer systems or programs based on and related to user or system design specifications.
Maintain and provide updates to configuration documentation for infrastructure systems.
Independent execution of multiple activities simultaneously, ensuring requests are complete, adequately routed, and maintain the required documentation to ensure successful completion of discovery and transition activities.
Track and report changes to system configurations
Provide support for implementation, troubleshooting and maintenance of IT systems. Manages IT system infrastructure and any processes related to these systems. Provide Tier 3 support to IT systems including: day-to-day operations, monitoring and problem resolution for all of the client problems.
Communicate effectively with a wide variety of technical and non-technical audiences, including customers, vendors, team partners, and other staff members.
You’ll bring these qualifications:
Bachelor’s Degree in Computer Science, IT Systems, or a related discipline and 5 years + of experience related in the IT field or equivalent work/education experience and knowledge of systems administration.
Experience with ticketing tools like Jira, Remedy, SM9, and ServiceNow.
Experience with Windows systems.
Industry knowledge and experience, including current industry trends and challenges.
Strong interpersonal and communication skills and a team player mindset.
These qualifications would be nice to have:
Security Certifications (Security+, Network+, CEH, CISSP, or equivalent)
What we can offer you:
We’ve been named a Best Place to Work by the Washington Post.
We offer competitive benefits and learning and development opportunities.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.