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Help Desk Support Technician Job
CACI International Inc
Date: Apr 30, 2013
Location: Kittery, ME, US
Job Requisition Number: 70576
Category: Service
Primary Location: Kittery, ME, US
Security Clearance: Secret
Clearance Status: Must be Obtainable
Schedule: Part Time
Type of Travel:
Percent of Travel Required: None
Description:
Duties and Responsibilities:
CACI has near-term opening for an experienced Help Desk Support Technician to provide on-site support to Portsmouth Naval Shipyard (PNS) in Kittery, ME.
Primary duties include providing telephone Help Desk support to the PNS user community. Secondary responsibilities include overseeing the operation of computer hardware systems, monitoring of automated processes, and escalating issues as appropriate. All activities take place in a hybrid environment using both legacy and Navy Marine Corp Intranet (NMCI) network infrastructures.
Examples of daily Help Desk support:
- Providing telephone, e-mail, and walk-in customer support to the user community
- Application, network, and PC-level trouble shooting for uses in a Windows XP, Microsoft Office, and Naval Shipyard corporate application environment
- Assisting programmers and systems analysts by testing and debugging new programs.
- Performing routine system inspections and annotate system logs.
Candidates must be able to work independently on assigned shifts as part of a 24x7 schedule. Preferential treatment will be given to candidates willing to pick up additional shifts as available.
Required Qualifications:
- Two or more years of related help desk experience.
- The ability to secure a DOD Final Secret clearance
- Ability to obtain the following certifications:
Either Microsoft's Certified Desktop Support Technician (MCDST) -or- Microsoft's Windows 7, Enterprise Desktop Support Technician (MCITP) CompTIA's Security+
Desired Qualifications:
- A technical professional that works well in a team environment
- 2-4 years data center experience is preferred
- Former military experience or work experience as contractor or civil servant with US Navy, Naval Shipyards, or other military installation
- Experience working within the Navy Marine Corps Intranet (NMCI)
CACI is an Equal Opportunity Employer M/F/D/V.
Category: Service
Primary Location: Kittery, ME, US
Security Clearance: Secret
Clearance Status: Must be Obtainable
Schedule: Part Time
Type of Travel:
Percent of Travel Required: None
Description:
Duties and Responsibilities:
CACI has near-term opening for an experienced Help Desk Support Technician to provide on-site support to Portsmouth Naval Shipyard (PNS) in Kittery, ME.
Primary duties include providing telephone Help Desk support to the PNS user community. Secondary responsibilities include overseeing the operation of computer hardware systems, monitoring of automated processes, and escalating issues as appropriate. All activities take place in a hybrid environment using both legacy and Navy Marine Corp Intranet (NMCI) network infrastructures.
Examples of daily Help Desk support:
- Providing telephone, e-mail, and walk-in customer support to the user community
- Application, network, and PC-level trouble shooting for uses in a Windows XP, Microsoft Office, and Naval Shipyard corporate application environment
- Assisting programmers and systems analysts by testing and debugging new programs.
- Performing routine system inspections and annotate system logs.
Candidates must be able to work independently on assigned shifts as part of a 24x7 schedule. Preferential treatment will be given to candidates willing to pick up additional shifts as available.
Required Qualifications:
- Two or more years of related help desk experience.
- The ability to secure a DOD Final Secret clearance
- Ability to obtain the following certifications:
Either Microsoft's Certified Desktop Support Technician (MCDST) -or- Microsoft's Windows 7, Enterprise Desktop Support Technician (MCITP) CompTIA's Security+
Desired Qualifications:
- A technical professional that works well in a team environment
- 2-4 years data center experience is preferred
- Former military experience or work experience as contractor or civil servant with US Navy, Naval Shipyards, or other military installation
- Experience working within the Navy Marine Corps Intranet (NMCI)
CACI is an Equal Opportunity Employer M/F/D/V.
Nearest Major Market: Portland Maine
Job Segments: Technical Support, Technician, Part Time, Defense, Help Desk, Technology, Government