Scroll down the page for detailed information about our All Spark program and view our full list of All Spark employment opportunities!
Invent Your Future on an IT Service Management team supporting a premier Intelligence Community agency.
The Mission: All Spark provides IT Service Management to one of the premier Intelligence Community agencies. Our mission is to ensure the successful integration and operation of services across a complex Enterprise IT environment through integration and governance.
Our Impact: All Spark orchestrates and integrates the products, services, and capabilities of the agencies IT service providers to include data center, networks, cyber, desktop, and mission apps, to name a few. We provide a single-pane-of-glass view into the ecosystem via a unified tool for ease of use, reporting, and analytics.
Why Work With Us: The All Spark program works closely with stakeholders to provide value-added service delivery through continual collaboration, utilizing appropriate practices. We define and develop business practices, IT processes, and the tools essential for seamless IT Service Management.
You will help ensure the program’s success by being a contributing member in one of our program’s service areas:
Multisourcing Service Integration (MSI) - The primary driver for the adoption of the ITIL Service Value System (SVS) to achieve outcome-based objectives; accountable for proactive identification, escalation, and implementation of solutions. [ITSEM process/practice development and governance]
Services and Systems Integration (SSI) - Facilitates, integrates, and manages MSI practices across the Ecosystem, driving evolution from legacy approaches to the MSI model for service providers, government partners, and product vendors. [Requirements, Risk, Schedule, Configuration Management, and Project Management]
Situational Awareness as a Service (SAaaS) - The technical team responsible for the comprehensive customer service experience and continual service improvement through performance measurements, enhanced analytics, infrastructure monitoring, and customizable dashboards and reports. [Service Now Development and Support]
Integrated Operations (IO) - Provides 24x7x365 resources for real-time mission-impacting events and monitoring. [Command & Control, Data/Service Monitoring, Analysis Support, and Scheduled Maintenance Coordination and Deconfliction]
Integrated Service Center (ISC) - Deliver Tier 1 IT Support as the single point of contact to the enterprise worldwide, maximizing first contact resolution by providing effective and timely solutions. [Frontline Technician, Account Management, Incident Management, Training]
All Spark Employee Testimonials
"The All Spark program provides me endless opportunities in my job. They provide the necessary tools for me to continue to grow in the program each year. Last year, I was able to obtain the ITIL V4 certification with CACI's Virtual University. This year, I was able to provide surge support for my program by traveling to three of our sites to help relieve with the absence of personnel support."
- Nia | Infrastructure Systems Administrator
"All Spark's mission is very interesting and exciting. It's different from previous programs I have been involved with so it presents new challenges that keep me engaged and always looking forward to learning new skills. Within the team, there is a great deal of institutional knowledge. Everyone is willing to share information and help each other for the success of All Spark. "
- Jorge | Project Manager
"Management support is great. My manager put me in for a couple of trainings for ServiceNow and AWS certifications. Those skills have applications on our contract and have a niche alignment to things I am learning on a daily basis. That is just one of the many ways our management looks out for us and encourages career growth."
- Colin | Sustainment Engineer
slide 1 of 2 THE MISSION "CACI is a great place to work because of the mission. The work supports our country - solving big problems, keeping our country safe, and swiftly defeating threats to our freedom. It is reassuring to know you are helping millions of people and working with some of the most brilliant minds on the planet." - Jared | 2020 Computer Science Intern THE SUPPORT "My favorite thing about working with CACI is there is always someone there to help. I am someone with a curious mind and I love that my project leader always has office hours to help me. I also like how CACI focuses on educating interns rather than giving them busy work. I love attending the intern seminars and weekly staff meetings to get a feel what it's actually like in the workforce." - Carrie | 2020 Management Intern THE INCLUSIVITY "The inclusivity and diversity of the teams is what I like most about this company. Many people that I have worked with come from various professional backgrounds. Each developer specialized on certain areas of the product and learning more about their involvement served as a great learning experience." - Woon Gi | 2020 Software Development Intern
Our All Spark Team is Hiring!
All positions will require the ability to obtain and maintain a TS/SCI with Polygraph.
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